Terms of Service

1. Acceptance of Terms

By accessing or using Rivet, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Service Description

Rivet is a marketplace for Call of Duty services. Listings are delivered either by the Rivet official team or by independent sellers. Every service on Rivet is designed to be self-play: you play on your own account and remain in full control of it. We do not use cheats, hacks, exploits, or any third-party software, and we never ask for your account credentials.

3. Your Account

Because services are self-play, you keep your login. To deliver a session we may need your in-game ID (for example your Activision ID), your platform, and contact details. By using our services, you:

• Confirm you are the rightful owner of the account you are ordering for
• Agree that the in-game ID you provide is yours and correct
• Understand that purchases are made at your own discretion
• Accept full responsibility for your decision to use our services

4. No Guarantee Against Third-Party Actions

We design every session to look and behave like normal gameplay, and we take account safety seriously. That said, Rivet does not control game publishers, and we cannot guarantee that they will never take action against any account. By using our services, you acknowledge and accept this risk.

5. Payment Terms

• All prices are listed in USD
• Payment is required before a session is scheduled
• We accept major credit and debit cards through our secure checkout (processed by Stripe)
• Prices may change without notice; confirmed orders are honored at purchase price

6. Session Scheduling & Delivery

After checkout, our team confirms your platform, in-game ID, and session time. Scheduled times are agreed with you and may shift due to availability or game updates. Please be online and ready at the agreed time — sessions run against the time you booked.

7. Customer Responsibilities

You agree to:

• Provide a correct in-game ID, including any number tag
• Enable crossplay where required for your session
• Follow the session rules shared by our team (for example: leave other real players alone, and do not call in a Nuke)
• Respond to our team within reasonable timeframes

8. Refund Policy

Please refer to our separate Refund Policy for complete details on refunds, cancellations, and disputes.

9. Limitation of Liability

Rivet shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.

10. Disclaimer

Rivet is not affiliated with, endorsed by, or connected to Activision, Infinity Ward, Treyarch, Raven Software, or any Call of Duty franchise. All trademarks and brand names are the property of their respective owners.

11. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the new terms.

12. Contact

For questions about these terms, please contact us at [email protected].